NB CRM

NB CRM is an innovative omnichannel solution designed to elevate your sales objectives. Seamlessly integrated with external systems, NB CRM facilitates information exchange at every touchpoint with your customers, empowering your business with a comprehensive toolkit.

Adaptability is one of the foremost features of NB CRM, empowering alignment with the unique needs of both B2B and B2C merchants.

NB CRM

NB CRM is an enterprise solution that automates critical aspects of online business processes, such as marketing, content management, sales, customer service, and operations.

This flexible and scalable solution enriches all customer relationships, enhancing interactions with potential and loyal customers.

Harness the power of NB CRM's comprehensive modules to bring your ideas to life. Opt for a customised implementation, introducing specific modules at your pace, or embrace the complete set of eight modules for supreme experience and results.

Let our CRM steer your sales and increase your objectives, allowing you to concentrate on your core business while automation seamlessly works in the background. 

NB CRM delivers a unique and continuous shopping experience, ensuring constant conditions and benefits for your customers, regardless of the purchasing channel.

The versatile integration capabilities of NB CRM with web shops, ERP, and POS systems guarantee the exchange of vital information and its uniformity at every touchpoint between the customer and your business.

Explore the richness of NB CRM's platform, featuring eight core modules complemented by numerous sub-modules and user management options. These modules cover everything from loyalty programs, gift cards, promotions, coupons, and vouchers to pricing policies, marketing automation, and call centre functionalities. In addition to that, detailed reports allow you to monitor customer activity and sales across all channels.

While each module works independently, the true potential lies in the synergy of all modules working seamlessly together within the NB CRM system, ensuring optimal outcomes for your business.

Elevate customer engagement by rewarding those who identify with your brand! Foster loyalty among your most dedicated customers and attract new ones by offering enticing benefits with purchases.

Establish rules and a reward system that aligns seamlessly with your objectives.

Provide your customers with a digital loyalty application, whether in-store or online. A user-friendly dashboard will provide convenient access to crucial information such as membership status, earned benefits, opportunities, purchase history, available coupons, and more.

Our proven gift card management system has played a vital role in fortifying brands and boosting profits for numerous companies.

Initiate your gift card system and broaden your customer base. Offer your gift cards for sale and allow your customers to use them both on the webshop and in your stores.

Explore gift card customisation options with different designs and messages to entice your customers, and define available gift card values which will accommodate their needs. 

Customers can effortlessly purchase, send, and use gift cards on their smart devices with just a few clicks without physically printing them!

NB CRM is a centralised system for managing pricing policies, promotions and personalised offers available in all or specific locations. It efficiently encompasses numerous possibilities for establishing promotions of all kinds. 

NB CRM allows you to generate personalised vouchers for selected customers and encourage them to respond promptly. 

Generate unique codes for customers that can be saved in their profiles and used both online and offline

The NB CRM marketing automation modules facilitate the establishment of numerous rules and communication flows for maintaining interactions with potential and loyal customers.

Identify key customers, establish personalised campaigns, and execute effective post, cross, and upselling activities. These automated processes elevate your sales effortlessly, minimising the time and operational work. 

Focus on your core duties while automation seamlessly empowers your business!